How do I use the simulator configurator 

Choose one of the product options by clicking on it. It is selected when there is a light blue ‘CLEAR SELECTION’ button below it. If you want to change it to another later, press the ‘CLEAR SELECTION’ button, after which all possible choices will be visible again and you can choose another product. After choosing a suitable product, also make the size and type selections if necessary. 

Is financing available for international customers?

Our financing offering is currently available for Finnish and Swedish customers. In other countries you will need to contact your local financing company to apply for financing. We’ll do all we can to help.

What payment plans are available for financed orders?

We offer invoice, payments in installments and company leasing. All options require an approved credit decision. In installments and leasing options the payment schedule is flexibly arranged according to the customer’s needs.

How does the financing process work on your website?

Note: Financing is currently only available to Finnish citizens or companies and to Swedish companies.

  1. First add the products you need to cart to get the total value to finance.
  2. Open the “Cart” -page and select “Ask for a quote” below “Proceed to checkout” button.
  3. Fill in a request a quote form with financing field checked.
  4. We’ll send you a quote in together with a link to application form of financing company.
  5. Fill the form and select payment schedule of your choise.
  6. Once financing company has approved your application, we’ll send you forms to sign.
  7. After paper work is done we’ll start shipping process.

Can I collect my order from your warehouse?

 Yes! You can collect your order from our warehouse located in Jorvas High-Tech Center, Hirsalantie 11, Kirkkonummi, Finland. To select pickup as shipping method, choose “Pickup”. We will contact you once pickup is ready for you.

How long does shipping take?

 All products are available on order. Delivery time for products delivered from EU is approximately 1 to 2 weeks. Delivery time for products delivered outside EU (ex. UK) have +1 weeks of delivery time. 

How much does shipping cost?

 Cost of shipment is calculated using several variables. In general, volumetric weight is the most common in postal packages while heavy objects are shipped as cargo using surface area of pallet. The weight and dimensions of the package determine the possible transport methods. If there are several, you can choose the most suitable one yourself in checkout page.

Do you offer international shipping?

Yes! We can ship to anywhere in the world. Please note, however, that the online store does not have a shipping cost calculation for all parts of the world. If there is no delivery method in your area, we will be happy to give you an offer for transportation as well.

What are your shipping options?

Finland: Finnish Post, Matkahuolto, Postnord, pickup. You can see all possibilities on checkout page.

Europe and other continents: We have good shipping agreements with leading courier services.

Can I track my order?

Yes. Once payment has been processed and the order is shipped, we will email you a tracking code.

How secure is my payment information?

 Your payment information is safe: We do not manage, handle or store your payment information ourselves. Payments on this website are managed by Svea Payments Oy. To read more on how Svea secures your payment, click here

What payment methods do you accept? 

We accept direct bank transfer, bank payment (for Finnish customers only) and credit card. We also offer installment payments and business leasing, which require an application addressed to the financing company. We are glad help you out in financing questions.

What is the availability status of a product?

 All products are available on order. Delivery time for products delivered from EU is approximately 1 to 2 weeks. Delivery time for products delivered outside EU (ex. UK) have +1 weeks of delivery time.

How do I place an order? 

Add products to shopping cart by clicking “Add to cart”. Proceed by selecting “Proceed to checkout” & enter required information. Complete your order by selecting “Place order.”

How can I check if a particular product is compatible with other items?

The products we have curated to our webshop are generally compatible with each other. For example, all launch monitors, enclosures, projectors and computers are all compatible. Certain products, like enclosures and nets, require you to select appropriately sized options. We are be happy to assist you in selecting the correct products for you! Please contact sales@golfsim.shop for assistance. 

What is the availability status of a product?

All products are available on order. Delivery time for products delivered from EU is approximately 1 to 2 weeks. Delivery time for products delivered outside EU (ex. UK) have +1 weeks of delivery time.

Can I use my existing space for a golf simulator installation?

Review the dimensions of your potential installation space to ensure it meets the minimum requirements for the specific simulator model you’re considering. Consider the room’s layout, ceiling height, and any potential obstacles that may affect the installation or gameplay.

What are the factors that affect the installation cost of a golf simulator?

The installation cost of a golf simulator depends on several factors, including the size and complexity of the setup, the type of simulator equipment chosen, and the location of the installation. Factors such as protection of errant shots, wall framing, electrical wiring, and flooring may also impact the cost.

Can I install a golf simulator myself?

Yes you can. Basic DIY installations is a simple and well documented task. However, if you feel you need help or advice, do not hesitate to turn to us – we’ll help our customers in all installation matters. It is adviced to consult our experts of the setup even before ordering: Precise measurements, and the importance of proper placement of components often necessitate the expertise of a trained professional.

What are the essential components of a golf simulator installation?

A typical golf simulator installation includes a launch monitor, an enclosure with screen or a net, a hitting mat, a projector, and a computer.

The projector and screen  are used to display the virtual golf course, while the launch monitor measures the ball’s flight data. The hitting mat provides a realistic surface for practicing swings, and the enclosure or net stops the ball and protects the surrounding area from errant shots.

What is the minimum space required for a golf simulator installation?

The minimum space required for a golf simulator installation typically depends on the specific simulator model and the desired setup. A space of 3 x 4 x 3 m is generally considered as suitable minimum requirement for photometric launch monitors. Radar based launch monitors are placed behind the hitting area and might therefore need more space.

Do I need to order installation for my simulator?

We are happy to make a turn-key installation for you in our area.

In general, our products do not need any tools to install and they are self-installable. Simulator enclosures and nets come with easy instructions. Click-in tubing with marked ends. Oviously simulator software needs basic understanding of sw-installation. We’ll help our customers the best we can to get you going smoothly.

The only exception to above is when you want your video projectror installed to ceiling and you are not able to do it yourself. In that case you might need professional help.